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Grundfos Service Partner

Hydramet is a National Grundfos Service Partner for dosing applications in the water utility and mining sectors.

Grundfos and Hydramet work together to provide sustainable and innovative service solutions with a focus on quality, reliability and high customer satisfaction. As a National Grundfos Service Partner Hydramet offers support 24 hours a day, 7 days a week, including in-warranty servicing, installation, preventative maintenance and commissioning throughout Australia.

Installation & Commissioning
To achieve optimum performance and ensure energy-efficiency, it is important that pumps and dosing skids are installed and set-up correctly from the start. By engaging qualified service technicians with expert product knowledge and experience of a variety of dosing applications, you ensure perfect integration into your systems.

During commissioning all aspects of the installation are thoroughly checked to verify that the pumps are correctly installed, aligned, tested and are fully compatible with your system. Our commissioning services are tailored to suit your system's requirements and reduce the risk of downtime due to incorrect installation.

Service Contracts
As a National Grundfos Service Partner, Hydramet offers a formal Service Contract which engages highly skilled service technicians to conduct scheduled preventative maintenance. Such a programme keeps downtime to a minimum and ensures the system's optimum service life. A full service report is submitted after each service highlighting any areas of concern or recommendations which can be used to plan future maintenance budgets.

Hydramet Service Contracts can also include a provision for call-outs and emergency response to ensure predictable service costs.

Pump Repair
No matter how conscientiously installation and commissioning is performed, sometimes a pump installation will be in need of repairs.

Hydramet has repair workshops across Australia. The item for repair can either be sent directly to one of our workshops, or for critical components, Hydramet offers a fast and efficient on-site repair service. All repair work is carried out according to Grundfos specifications using original spare parts.

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